Enrollment Processing Over New Year’s
|
Broker Support
Holiday Enrollment Deadlines
|
Coffee & Kits with Aetna
|
Coffee & Kits with Tufts
|
Meet Brandon! Your New Sales Support Specialist!
|
800-234-9488
bwilliams@garityadvantage.com
garityadvantage.com
Score big! AEP Ends on December 7th
|
Do you want to grow your insurance business?
|
Expanded Client Resources from FallonHealth
Keeping Your Clients Healthy
How your Medicare clients can access expanded services
These are trying times, but Fallon Health can help your clients receive resources they need to stay healthy from the safety of their own home.
With Fallon Medicare Plus™ plans, your clients have tools to help them mitigate various health-related challenges they may encounter. Also, in light of the ongoing COVID-19 pandemic, Fallon has expanded the amount of qualifying services available to your clients.
|
Without leaving home, your clients can access… |
- Telehealth. While Massachusetts is under a state of emergency, your clients can call their doctor to setup a telehealth visit. This service is typically available by live video; some physicians may offer online and telephone services as well. Your clients will pay $0 for additional telehealth services for COVID-19-related health issues such as home health services, behavioral health counseling, substance use disorder counseling for the treatment of drug and/or alcohol addictions as well as virtual doctor visits.
- If your clients’ doctors are not available via telehealth, they can call Nurse Connect – 24/7 access to registered nurses by phone at 1-800-609-6175 (TDD/TTY: 1-800-848-0160), or if they are Medicare Advantage members, can use Teladoc.
- Teladoc®. This is a telehealth service available 24/7 for non-emergent issues such as cold and flu symptoms, sinus infections and more for Medicare Advantage members only. Members can receive advice or treatment from doctors, via phone, video or online. Your clients will need to register first. Have them call 1-800-TELADOC (835-2362) or visit teladoc.com/fallon to get started.
- Early prescription refills. Your clients may be able to fill their prescriptions earlier than their usual 30-day or 90-day supply at an in-network pharmacy. Have your clients speak to their pharmacy for more information, and see if home delivery of prescription supplies is an option.
- SilverSneakers® .* Clients will be able to access an online library of classes, workouts and instructional videos at SilverSneakers.com, as well as download the free SilverSneakers GO™ app from iOS or Android with exercise programs for all fitness levels
All of your clients can also access Healthwise Knowledgebase – Fallon’s online catalog health encyclopedia on a variety of health topics – by visiting fallonhealth.org/medicare, clicking on “Extra and discounts” and selecting the Healthwise Knowledgebase link or accessing directly here.
|
Not Contracted with Fallon through GarityAdvantage? |
Update Your Broker Toolkit
Do you have a question about Contracting, Commissions
or just about anything else related to your Medicare business?
Let us help you! Click on any of these links below to submit your inquiry to the appropriate team—and, in no time, your answer will be on its way! By submitting through these forms, we can better track and respond to your important questions more effectively and efficiently.
The forms are accessible from our all new Agent Dashboard or use the links below and bookmark them for future use.
Meet Your Broker Support Liaison Team!
Caryn Contois
Director of Broker Relations
Christina Comerford
Broker Support Liaison
Maggie Pollard
Broker Support Liaison
Cassandra Lamb
Broker Support Liaison
|
|
Our Broker Liaisons Are Ready to Help YOU with:
- Enrollment Questions
- Commission Issues
- Contracting/Certifications
- Supply Ordering
- Event Scheduling
- Product and Market Questions
- and Much, Much More…
Caryn Contois, Director of Broker Relations
Caryn Contois has over 15 years at GarityAdvantage under her belt, over half of those as the New Business Manager. She is excited to move into this new role and has many innovative ideas to implement that will streamline the service they bring to you. Expect a lot of fantastic improvements to come your way!
Caryn would argue that there’s no downtime during AEP, but when she does catch a break, she spends much of her free time with her close knit family including 6 nieces and nephews and her beloved American Bulldog, Ginger.
Something you may not know about Caryn:
She’s a trained pastry chef and once worked for Steven Tyler of Aerosmith!
Caryn’s Words to Live By: “Enjoy the little things, for one day you may look back and realize they were the big things”
Caryn’s Secret Weapon: Problem Solving
Christina Comerford, Broker Support Liaison
Christina Comerford joined GarityAdvantage at our MA office in September, 2011. She began as a temp in the enrollment department, but we quickly realized we needed her exemplary service skills full-time! Originally from Holbrook, MA, Christina says it’s the type of small town where, “you can’t go to any convenient store, pizza shop, or gas station without seeing someone you grew up with.”
You Are the Most Rewarding Part of Her Job: “The most rewarding part about my job is the relationships and trust I have built with the agents I work with. I have been lucky enough to work with a diverse and pleasant group, and the positive feedback I receive from them is what makes my days a little bit brighter!”
Christina’s “free-time” is very busy raising young children with her husband. They love the beach and ocean in the summer and hunkering down with good books in the winter.
How Christina Defines Success: Success is achieving self set goals. This can take days, months, or years, but as long as you’re striving to be better than yesterday, every day can be a success in its own.
Maggie Pollard, Broker Support Liaison
Maggie Pollard joined GarityAdvantage at our CT Office in October, 2016. Any broker that has stepped through our CT doors has likely interacted with her positive attitude and upbeat way of tackling brokers’ day-to-day requests.
It’s no wonder that her definition of success is, “knowing that what you are doing is helping you and others lead a better, happier, healthier life.”
She also stays healthy in her free time by hiking and is looking forward to someday taking a road trip across the U.S.A.
Maggie’s Secret Weapon: Attention to Detail
Maggie’s Words to Live By: “Until you change your thinking, you will always recycle your experiences.”
Cassandra Lamb, Broker Support Liaison
Cassandra Lamb joined the GarityAdvantage at our CT Office in May, 2018, and originally hails from Bronx, NY.
Although Cassandra is relatively new to our team, she fit in immediately and has shown herself to be reliable and steady as a rock when we hit our busy seasons. She says she stays so even keeled because she “rarely takes work home” with her. Cassandra also says the most rewarding part of her job is, “being able to assist the agents with any and all needs.”
Most Interesting Job She’s Ever Had: “Most interesting was running a day care. You don’t know what you are made of until you have 30 screaming toddlers following you around!”
Cassandra’s Words to Live By: I woke up this morning, my kids are healthy and we have food. Anything outside of that doesn’t matter much. Be thankful.