Enrollment Processing Over New Year’s

Update on Anthem Elevance HRAs:

Apply to Existing Members!

Hi {$firstName!”Agent”},

By now, we all understand the importance of HRAs. HRAs help the member, the agent, and Elevance Health. Everyone benefits from HRA submissions.

But did you know that HRA submissions can also apply to existing members?

If your current member doesn’t have an HRA on file OR their HRA is over 12 months old, now you can Submit or Update an HRA and earn Extra!

• D-SNP Plans – Earn $125 for each HRA submitted

• Non-SNP Plans – Earn $50 for each HRA submitted

Elevance Health invites your agents to verify that there is a current (within the last twelve months) HRA on each client. If your agent has a client with an outdated HRA, or no HRA at all, a new HRA can be submitted, and the reimbursement will be paid to your agent just like it is with a new enrollment. Please forward the process to your agents so they can check on their clients as soon as possible.

• Login to the Broker Portal

• Select a client

• Select the Coverage Tab at the top of the page

• Under Current Coverage, find the field Is HRA on File?

• If the field is blank or >12 months ago, make plans to complete a new HRA

• Repeat with every client that has an Elevance Health MA/MAPD plan

Questions? Contact your GarityAdvantage sales team.

GarityAdvantage Agencies
800-234-9488

GarityAdvantage Office Hours

Friday, Dec. 23rd – CLOSED
Monday, Dec 27th – CLOSED

Enrollment Processing Over Christmas Holiday

NOTE: Carrier deadlines for enrollments still apply.

Please plan accordingly as any enrollments sent to the enrollment department after 5:00 PM Thursday, December 22nd, will not be processed until Tuesday, December 27th.

To ensure compliance with CMS enrollment time-frames, you should always submit your enrollments the day they are received. This requirement becomes especially important now because CMS requirements Do Not allow additional days for weekends and holidays.

Please use the links below for directions on how to submit your applications to the carriers directly after 5:00 PM Thursday, December 22nd.

For enrollments that are NOT time-sensitive, our Agent Dashboard and Enrollment Fax lines are open 24 hours to accept your enrollments. We will resume processing again on Tuesday, December 27th.

ENROLLMENT FAX: 781-982-1887

GarityAdvantage Agencies

800-234-9488

Business hours at GarityAdvantage will be adjusted this week due to our annual holiday event for our staff.

Please note the following special office hours:

Tuesday, December 13th: Close at 3:00PM

NOTE: Carrier deadlines for enrollments still apply.

• Enrollments sent to GarityAdvantage prior to 3:00PM on Tuesday Dec. 13th will be processed that same day.
• Enrollments sent to GarityAdvantage AFTER 3:00 PM on Tuesday Dec. 13th will be processed on Wednesday, Dec. 14th.
• If your enrollment requires same day processing after 3:00 PM on Tuesday Dec. 13th, please submit directly to the carrier.

Note: The Agent Dashboard and Enrollment Fax lines are open 24 hours to accept your enrollments.We will resume processing on Wednesday, Dec. 14th.

To ensure compliance with CMS enrollment time-frames, you should always submit your enrollments the day they are received. This requirement becomes especially important now because CMS requirements Do Not allow additional days for weekends and holidays.

ENROLLMENT FAX:

781-982-1887

Please use the links below for directions on how to submit your applications to the carriers directly after 3:00 PM Tuesday, December 13th.

GarityAdvantage Agencies

800-234-9488