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BCBRSI Docusign Demo
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July 4th Holiday Hours 2020
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Enrollment President’s Day 2020
GarityAdvantage Agencies Holiday Hours
Both our Massachusetts and Connecticut
offices will be closed for President’s Day,
Monday, February 17th
Important Notes: All Carrier deadlines for enrollments still apply. Please plan accordingly as any enrollments sent
to the enrollment department after 5:00 PM Friday, 2/14/20 will not be processed until Tuesday, 2/18/20.
Any enrollments taken after 5:00 PM on Friday, 2/14/20
must be sent to the Carriers Directly.
(Carrier Submission Information)
Agent Dashboard and Enrollment Fax lines will be open
to accept your enrollments for processing Tuesday, 2/18/20.
Happy President’s Day
GarityAdvantage Agencies
800-234-9488
OEP: Do’s and Don’ts
Are you ready for the Open Enrollment Period (OEP)? |
When is OEP? January 1 through March 31 each year. |
Who is Eligible?
Individuals enrolled in an MA-Only or MAPD plan CAN: |
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Individuals enrolled in Original Medicare CANNOT: |
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In addition, the OEP is not available to those enrolled in Medicare Savings
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Broker Do’s and Don’ts |
Producers May NOT: |
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Producers May: |
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PRODUCERS MUST:Determine if the consumer has a valid election period and which election
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We hope you take advantage of this additional enrollment period happening in Q1 2020. Below are links to carrier information sheets to further clarify the do’s and don’ts you need to follow to ensure you remain compliant. Happy New Year! |
Contact Broker Support if you have any questions!
800-234-9488
GarityAdvantage Agencies
Special Office Hours Thurs 12/19 – Fri 12/20
NOTICE:
Special Office Hours Due to our
Holiday Company Event
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Submission Deadlines for AEP 2020
PLAN AHEAD!
Medicare AEP ends on December 7th!
Thank you for all of your hard work this Annual Election Period.
Please follow these reminders to make sure your final selling days go smoothly.
ENROLLMENT DEADLINES
Per CMS, as an agent, you must receive and sign the consumer’s AEP enrollment application No Later than Saturday, Dec. 7, 2019 to fulfill AEP election.
All Enrollments MUST BE *Received at GarityAdvantage or directly to the carriers NO LATER THAN the guidelines below. If submitting directly to carrier, all submissions need to be received by midnight on December 7th.
Please refer to our website for submission methods directly to carrier.
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Carrier Name |
Deadline for Enrollments to be |
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Aetna/Coventry |
Monday, December 9th by 12PM (noon) |
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Anthem |
Saturday, December 7th by 3PM * Any enrollments taken later (Please send a copy to our office for commission tracking) |
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BCBSRI |
Monday, December 9th by 12PM (noon) |
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CarePartners of CT |
Monday, December 9th by 12PM (noon) |
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Envision PDP |
MUST be faxed direct to Envision: |
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Fallon |
Saturday, December 7th by 3PM * Any enrollments taken later MUST be emailed direct to Fallon: MedicareSalesBrokers@fallonhealth.org |
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HPHC Stride HMO |
Monday, December 9th by 12PM (noon) |
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Humana |
Saturday, December 7th by 3PM * Any enrollments taken later MUST be faxed direct to Humana: |
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Silverscript |
MUST be faxed direct to Silverscript: |
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Tufts MA |
Saturday, December 7th by 3PM |
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UnitedHealthcare |
Saturday, December 7th by 3PM |
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Wellcare/ Today’s Options |
Monday, December 9th by 12PM (noon) |
GarityAdvantage Fax: (781) 982-1887
For Other Carrier Enrollment Deadlines, Call Us: 800-234-9488
IMPORTANT REMINDERS:
• This year’s Annual Enrollment Period (AEP) ends Saturday December 7, 2019 and all AEP marketing efforts must cease after that date
• Beneficiaries that enroll after December 7th, must have a Special Election Period (SEP) or an Initial Election Period (aging in)
• We encourage you to check the enrollment status, carrier approval and enrollment effective dates of applications via the Carrier’s agent portals
Questions?
Call us: 800-234-9488
Thank you for a successful AEP!
GarityAdvantage Agency
www.garityadvantage.com
2019 Thanksgiving Hours and Enrollment
Enrollment Processing over Thanksgiving
~ Fax and Website will be open 24/7 ~
Both our Norwell, MA and North Haven, CT Offices will be closed on
Thanksgiving, Thursday, November 28th and Friday, November 29th.
WHAT YOU NEED TO KNOW
Medicare enrollments dated on or before Tuesday, November 26th MUST be sent to us no later than Wednesday, November 27th during business hours (9AM-5PM).
Tuesday enrollments sent after hours
on Wednesday risk being LATE to the carrier.
We will be providing limited staff to process your enrollments on Friday afternoon, November 29th, and Saturday morning, November 30th.
To ensure compliance with CMS enrollment time-frames, you should always submit your enrollments the day they are received. This requirement becomes especially important now because CMS requirements Do Not allow additional days for weekends and holidays.
ENROLLMENT FAX: 781-982-1887
Please use the link below for directions on how to
submit your applications to the carriers directly
between 5:00 PM, Wednesday, November 27th
and all day Thursday, November 28th:
Carrier Submission Information
Answers to other enrollment questions: Enrollment FAQs
GarityAdvantage Agencies
800-234-9488
www.garityadvantage.com
Aetna’s 5-Star Plan in Maine is HOT!
Have you heard the news???
Aetna Medicare Value HMO is now a 5-Star Plan!
That means year-round sales for you!
CMS has released 2020 star ratings for Medicare Advantage plans and the Aetna Medicare Value Plan in Maine has achieved 5 Stars, the highest possible rating!
This rating reflects the commitment Aetna has made to the Medicare-eligible population in Maine to provide them with exceptional benefits and services they need to stay healthy.
When it comes to your clients’ health, you want the best health plan possible. Some of the key features of the plan include:
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- $0 premium in Southern and Mid-Maine counties
- $0 annual medical deductible
- Low PCP and Specialist Co-pays
- Annual Allowance for comprehensive & preventive dental services
- $50 per quarter for OTC items
- SilverSneakers fitness benefit
- Travel Advantage benefit and more!
5-Star Special Enrollment Period
Having a 5-Star plan opens new doors to your selling efforts throughout the year. Click here to learn how and when you can offer the Aetna Medicare Value Plan before, during and after AEP!
Download the 2020 Star Ratings sheet and insert into your enrollment kits and offer this plan today!
As a broker in the Maine market, you need to have
Aetna as part of your Medicare Advantage portfolio.
New to Aetna?
Contracted with Aetna through another FMO?
GarityAdvantage is the largest Medicare FMO in New England and can offer you the personal service and tools you need to succeed, from targeted product and sales training, to best-in-class marketing services (including our $1,000 co-op marketing program) to free leads during AEP and exceptional support throughout the year. Our brokers are paid full commissions directly by the carriers and own their renewals. Let us help you succeed!
Enrollment Do’s and Don’ts 2020
Follow These Helpful Enrollment Reminders for a Successful AEP
As you know, Medicare Enrollments are subject to strict submission time frames implemented by CMS. To ensure a smooth process every time, please follow this helpful list of Do’s & Don’ts when submitting your applications.
Electronic Submissions
DO: Submit your apps though the NEW Enrollment Submission Tool on our Agent Dashboard
DON’T: Email your enrollments! We no longer accept enrollments via email for security reasons.
DO: Track your submissions via the Agent Dashboard
Fax Submissions
DON’T: Submit more than one application per upload or fax transmission.
DO: Use the Fax Cover Sheet and mark if the submission is NEW or a CHANGE/CORRECTION. This cuts down on duplicate submissions!
Ensure Accuracy
DON’T: Forget to submit ALL pages of the enrollment application.
For example; we have noticed many Aetna apps coming in without the first page. Aetna requires this page for the submission to be considered a full enrollment.
Double check your submissions!
DO: Check client zip codes for accuracy.
DON’T: Forget to complete ALL of the required information on the application.
For example; UHC applications for Medicare Advantage and PDP have an additional agent received date “signature date” that must be completed. Double check your submissions!
DO: Double check that you received a confirmation of your enrollment submission. If you enroll by fax, check your fax confirmation pages. If you enroll through the online submission tool, make sure your enrollment shows on the submitted apps page.
DO: Contact us with any questions/issues: 800-234-9488 or brokersupport@garityadvantage.com