Enrollment

Presidents Day 2021 Hours & Enrollment Info

, , ,

Enrollment Submission Details

GarityAdvantage
Presidents Day

In observation of Presidents Day,
we will be closed Monday, February 15th.

NOTE: Carrier deadlines for enrollments still apply.

Important Notes: All Carrier deadlines for enrollments still apply. Please plan accordingly as any enrollments sent to the enrollment department after 5:00 PM Friday, 2/12/21 will not be processed until Tuesday, 2/16/21.

Please use the links below for directions on how to submit your applications to the carriers directly after 5:00 PM Friday, February 12th.
Direct Carrier Submissions
Online and Telephonic Enrollments

To ensure compliance with CMS enrollment time-frames, you should always submit your enrollments the day they are received. This requirement becomes especially important now because CMS requirements Do Not allow additional days for weekends and holidays.

For enrollments that are NOT time-sensitive, our Agent Dashboard and Enrollment Fax lines are open 24 hours to accept your enrollments. We will resume processing on Tuesday, February 16th.

ENROLLMENT FAX: 781-982-1887
Submit Through the Agent Dashboard

Answers to other enrollment questions: Enrollment FAQs

GarityAdvantage Agencies

800-234-9488

Webcast: Ascend Refresher with Aetna

, , , , , , ,

Aetna carrier reps will guide you through the app

Aetna Webcast

Join GarityAdvantage CT Territory Manager, Jeanette Natale and Aetna Medicare Broker Managers, Tracey Goulet and Lisa O’Hara, for a refresher on using Aetna’s Ascend (Virtual Sales Office) App.

The Ascend app is the electronic enrollment tool for Aetna Medicare plans (MA/MAPD) and SilverScript PDP products. This tool has a number of exciting new features and expanded capabilities — giving you even more reasons to use it. Plus, it’s now compatible with more devices!

Why use Ascend?
  • Shorten the sales cycle: You can see more clients and complete more compliant enrollments in less time
  • It’s got everything you need: From the sales presentation to the enrollment application, all in one spot
  • More ways to enroll: With new features built into Ascend, you can enroll clients by phone or online with e-kits

Learn about these enhancements:

Aetna Webcast

Webcast: Ascend Refresher with Aetna

Tuesday, February 2nd, 11:00 AM – 12:30 PM
REGISTER

Contact your Territory Manager at GarityAdvantage if you have any questions:

Jeanette Natale
Territory Manager, CT
800-234-9488
Email

Cassandra Lamb
Sales Support Specialist
800-234-9488
Email

 

Martin Luther King, Jr. Day – Office Hours

, ,

Enrollment Submission Details


GarityAdvantage

MLK Day

In observation of Martin Luther King, Jr. Day,
we will be closed Monday, January 18th.

NOTE: Carrier deadlines for enrollments still apply.

Important Notes: All Carrier deadlines for enrollments still apply. Please plan accordingly as any enrollments sent to the enrollment department after 5:00 PM Friday, 1/15/21 will not be processed until Tuesday, 1/19/21.

Please use the links below for directions on how to submit your applications to the carriers directly after 5:00 PM Friday, January 15th.
Direct Carrier Submissions
Online and Telephonic Enrollments

To ensure compliance with CMS enrollment time-frames, you should always submit your enrollments the day they are received. This requirement becomes especially important now because CMS requirements Do Not allow additional days for weekends and holidays.

For enrollments that are NOT time-sensitive, our Agent Dashboard and Enrollment Fax lines are open 24 hours to accept your enrollments. We will resume processing on Tuesday, Jan. 19th.

ENROLLMENT FAX: 781-982-1887
Submit Through the Agent Dashboard

Answers to other enrollment questions: Enrollment FAQs

GarityAdvantage Agencies

800-234-9488

 

Now You Can Enroll Harvard Pilgrim MA on Medicare Select-a-Plan

, , , , ,

Virtually enroll HPHC clients

Medicare Select-a-Plan

Now you can quote & ENROLL your HPHC clients!

NEW FLASH: Harvard Pilgrim Health Care (HPHC) becomes the latest carrier to offer virtual enrollment capabilities through Medicare Select-a-Plan–the popular and easy-to-use online quote and enrollment tool offered exclusively to independent agents contracted through GarityAdvantage.

HPHC joins the growing list of top Medicare insurance carriers in New England to offer enrollment capabilities on the MSAP platform including: Aetna, Anthem, Fallon, UHC and WellCare.


With Select-a-Plan, you can:

Medicare Select-a-Plan

Complete the SOA process paper-free

Medicare Select-a-Plan

Enroll MAPD and PDP clients online and earn FULL COMMISSION

Medicare Select-a-Plan

Enter/save your customer’s prescription drugs (replacing medicare.gov)

Medicare Select-a-Plan

Check to see if your client’s doctors are in network across multiple carriers

Medicare Select-a-Plan

Leverage flexible remote signature technology via email or text

Medicare Select-a-Plan

Send customers a Personal Enrollment URL to facilitate self-enrollment

Access Medicare Select-a-Plan today!

Need an account?

Start here:
REQUEST ACCESS

Have an account?
Bookmark the MSAP tools page:
MSAP SUPPORT

WHY GarityAdvantage?

GarityAdvantage is a National Marketing Organization (NMO) for the top local, regional and national Medicare carriers. We are the only NMO physically located here in New England. We support our brokers with personalized training, unlimited co-op marketing dollars, complimentary leads during AEP and exceptional support throughout the year.
Plus, all broker commissions are paid directly to you. You get the whole pie, not just a piece of it! Request an HPHC contract or add another great carrier to your portfolio.

Contact your Territory Manager or Sales Support Specialists if you have any questions. See you there!

GarityAdvantage Agencies
800-234-9488
website | email

 

Holiday Hours 2020 – Enrollment Info

, , ,

Enrollment Submission Details


Holiday Event

Wishing you a season of joy and looking forward to continued success in 2021.

 

As always, thank you for your business, loyalty, and support.

GarityAdvantage Agencies Holiday Hours

Thursday, Dec. 24th – CLOSED

Friday, Dec. 25th – CLOSED

Monday, Dec. 28th – CLOSED

NOTE: Carrier deadlines for enrollments still apply.

Important Notes: All Carrier deadlines for enrollments still apply. Please plan accordingly as any enrollments sent to the enrollment department after 5:00 PM Wednesday, 12/23/20 will not be processed until Tuesday, 12/29/20.

The Agent Dashboard and Enrollment Fax lines are open 24 hours to accept your enrollments.We will resume processing on Tuesday,  Dec. 29th.

To ensure compliance with CMS enrollment time-frames, you should always submit your enrollments the day they are received. This requirement becomes especially important now because CMS requirements Do Not allow additional days for weekends and holidays.

ENROLLMENT FAX: 781-982-1887
Submit Through the Agent Dashboard

Please use the links below for directions on how to submit your applications to the carriers directly after 5:00 PM Wednesday, December 23rd.
Direct Carrier Submissions
Online and Telephonic Enrollments

Answers to other enrollment questions: Enrollment FAQs

GarityAdvantage Agencies

800-234-9488

 

Special Office Hours Friday Dec 18th

,

Enrollment Submission Details


Holiday Event

Business hours at GarityAdvantage will be adjusted this week due to our annual holiday event for our staff.

Please note the following special office hours:

Friday, December 18th: Close at 2:30 PM

NOTE: Carrier deadlines for enrollments still apply.
  • Enrollments sent to GarityAdvantage prior to 2:30 PM on Friday Dec. 18th will be processed that same day.
  • Enrollments sent to GarityAdvantage AFTER 2:30 PM on Friday Dec. 18th will be processed on Monday, Dec. 21st.
  • If your enrollment requires same day processing after 2:30 PM on Friday Dec. 18th, please submit directly to the carrier.

Note: The Agent Dashboard and Enrollment Fax lines are open 24 hours to accept your enrollments.We will resume processing on Monday, Dec. 21st.

To ensure compliance with CMS enrollment time-frames, you should always submit your enrollments the day they are received. This requirement becomes especially important now because CMS requirements Do Not allow additional days for weekends and holidays.

ENROLLMENT FAX: 781-982-1887
Submit Through the Agent Dashboard

Please use the links below for directions on how to submit your applications to the carriers directly after 2:30 PM Friday, December 18th.
Direct Carrier Submissions
Online and Telephonic Enrollments

Answers to other enrollment questions: Enrollment FAQs

GarityAdvantage Agencies

800-234-9488

 

AEP Enrollment Deadlines

, , ,

Important Carrier Deadline Dates and Times

PLAN AHEAD!

Medicare AEP ends on December 7th!

Thank you for all of your hard work this Annual Election Period.

Please follow these reminders to make sure your final selling days go smoothly.

ENROLLMENT DEADLINES

Per CMS, as an agent, you must receive and sign the consumer’s AEP enrollment application No Later than Monday, Dec. 7, 2020 to fulfill AEP election.


All Enrollments MUST BE *Received at GarityAdvantage or directly to the carriers NO LATER THAN the guidelines below. 

Please refer to our website for submission methods directly to carrier.

Enrolling via Medicare Select-a-Plan? Review the MSAP AEP enrollment deadlines here.

Carrier Name
(Med Advantage & PDP Only)

Deadline for Enrollments to be
Received at GarityAdvantage or the Carrier:

Aetna

Wednesday, December 9th to Garity by 5:00 PM or direct to the Carrier by 11:59 PM

Anthem

Monday, December 7th to Garity by 5:00 PM or direct to the Carrier by 11:59 PM

Blue Cross Blue Shield of RI

Wednesday, December 9th to Garity by 5:00 PM or direct to the Carrier by 11:59 PM

Care Partners of Connecticut

Wednesday, December 9th to Garity by 5:00 PM or direct to the Carrier by 11:59 PM

Emblem / Optima

Monday, December 7th to Garity by 5:00 PM or direct to the Carrier by 11:59 PM

Fallon

Monday, December 7th to Garity by 5:00 PM or direct to the Carrier by 11:59 PM

Health New England

Monday, December 7th to Garity by 5:00 PM or direct to the Carrier by 11:59 PM

HPHC Stride HMO

Wednesday, December 9th to Garity by 5:00 PM or direct to the Carrier by 11:59 PM

Humana

Wednesday, December 9th to Garity by 5:00 PM or direct to the Carrier by 11:59 PM

UnitedHealthcare

Wednesday, December 9th to Garity by 5:00 PM or direct to the Carrier by 11:59 PM

WellCare

Tuesday, December 8th to Garity by 5:00 PM or direct to the Carrier by 11:59 PM

Submit Through the Agent Dashboard

GarityAdvantage Fax: (781) 982-1887

For Other Carrier Enrollment Deadlines, Call Us: 800-234-9488

IMPORTANT REMINDERS:

  • This year’s Annual Enrollment Period (AEP) ends Monday, December 7, 2020 and all AEP marketing efforts must cease after that date
  • Beneficiaries that enroll after December 7th, must have a Special Election Period (SEP) or an Initial Election Period (aging in)
  • We encourage you to check the enrollment status, carrier approval and enrollment effective dates of applications via the Carrier’s agent portals

Questions? Call us: 800-234-9488  

Thank you for a successful AEP!

GarityAdvantage Agencies
website | email

 

MEDICARE SELECT-a-PLAN AEP DEADLINES

, , , ,

Important Enrollment Guidelines

Enrollment Deadlines

MEDICARE SELECT-a-PLAN AEP DEADLINES

December 7th is fast approaching, and we all know that with the end of AEP comes the inevitable onslaught of last-minute apps. In light of this we wanted to quickly remind you of the rules of engagement surrounding the end of AEP on Medicare Select-a-Plan:

  • All AEP apps must be submitted successfully by 11:59:59pm (23:59:59) on December 7th in the local time of the plan in which the customer wishes to enroll.
  • Apps may not be started before that time and submitted afterwards… they must be completed and submitted successfully, without errors, by that time.

We recommend that agents try to their best to submit their final few apps as far ahead of this deadline as possible to account for the time needed to correct any errors that may occur on submission, just in case they arise.

Here are two demonstrative examples:
  1. An agent lives in California, and is writing an app for customer who lives on the east coast and is applying for a plan with a service area in the Eastern time zone.
    This app needs to be submitted successfully, without errors, by 11:59:59 pm in Eastern Time on 12/7.
  2. An agent clicks “submit” at 11:59 pm on 12/7 in the local time of the plan, but there is an error upon submission. It takes the agent 2 minutes to correct the error on the app and clicks “submit” again at 12:01am on 12/8. Since the successful submission didn’t occur until 12/8, this app will count as a 12/8 app and will not qualify for AEP.

Please let us know if you have any questions about this.

Thank you so much for using Medicare Select-a-Plan and we wish you a healthy, safe, and successful rest of your AEP selling season.

GarityAdvantage Agencies
800-234-9488
website | email

 

Enrollment Dos and Don’ts 2021

, , , , ,

 

Important Enrollment Tips


Enrollment
Enrollment

Follow These Helpful Enrollment Reminders for a Successful AEP

As you know, Medicare Enrollments are subject to strict submission time frames implemented by CMS. To ensure a smooth process every time, please follow this helpful list of Do’s & Don’ts when submitting your applications.

Electronic Submissions

DO: SUBMIT YOUR APPS THROUGH THE AGENT DASHBOARD


The Agent Dashboard: The easiest way to ensure your paper enrollment applications are submitted accurately is to submit through GarityAdvantage for processing (Med Advantage, Med Supp and PDP).  As part of our service to you, GarityAdvantage will review your enrollments for accuracy.

DON’T: EMAIL YOUR ENROLLMENTS!

We no longer accept enrollments via email for security reasons.

DO: TRACK YOUR SUBMISSIONS VIA THE AGENT DASHBOARD

By using our agent dashboard, you will be able to track your application submissions while we also track your commissions and include your business in our ongoing audit to make sure you get paid.

DON’T: SUBMIT MORE THAN ONE APPLICATION PER UPLOAD

Online Enrollments

DO: USE MEDICARE SELECT-a-PLAN to ENROLL ONLINE

With MSAP, you can:

  • Complete the SOA process paper-free
  • Enroll MAPD and PDP clients online and earn FULL COMMISSION
  • Enter/save your customer’s prescription drugs (replacing medicare.gov)
  • Leverage flexible remote signature technology via email or text
  • Send customers a Personal Enrollment URL to facilitate self-enrollment

Existing Users: Log in here | New Users: Request Access

Fax Submissions


DON’T: SUBMIT MORE THAN ONE APPLICATION FAX TRANSMISSION

DO: USE THE FAX COVER SHEET

Please use a separate cover page for each enrollment mark if the submission is NEW or a CHANGE/CORRECTION. This cuts down on duplicate submissions!

Ensure Accuracy


DON’T: FORGET TO SUBMIT ALL THE PAGES OF THE ENROLLMENT APPLICATION

For example; we have noticed many Aetna apps coming in without the first page. Aetna requires this page for the submission to be considered a full enrollment.

Double check your submissions!

DO: CHECK CLIENT ZIP CODES FOR ACCURACY

DON’T: FORGET TO COMPLETE ALL OF THE REQUIRED INFORMATION ON THE APPLICATION

For example; UHC applications for Medicare Advantage and PDP have an additional agent received date “signature date” that must be completed. Double check your submissions!

DO: DOUBLE CHECK RECEIPT CONFIRMATION

Double check that you received a confirmation of your enrollment submission. If you enroll by fax, check your fax confirmation pages. If you enroll through the Agent Dashboard
, make sure your enrollment shows on the submitted apps page.

DO:
BOOKMARK OUR 2021 ENROLLMENT REFERENCE GUIDE PAGE

DO: CONTACT US WITH QUESTIONS/ISSUES

SALES SUPPORT

MSAP SUPPORT

CONTRACTING INQUIRIES

COMMISSION INQUIRIES

We appreciate your business and look forward to helping you have a successful AEP!

GarityAdvantage Agencies
800-234-9488
website | email

 

Make Virtual Enrollment a Reality

, , , , ,

Text to Enroll Now Available!


Medicare Select-a-Plan

Train and Gain Access to Our
All New Virtual Quote and Enrollment Tool

Arm yourself with the tools you need to work with clients remotely. Quote multiple carriers, perform comprehensive drug lookups, leverage text and email signature capabilities and complete enrollments in minutes – either in person, on the phone or via computer.

GarityAdvantage is pleased to introduce our all new online quoting and enrollment platform: Medicare Select-a-Plan! Join a Garity Territory Manager for a deep-dive training session.

With Select-a-Plan, you can:

Complete the SOA process paper-free

Enroll MAPD and PDP clients online and earn FULL COMMISSION

Enter/save your customer’s prescription drugs (replacing medicare.gov)

Leverage flexible remote signature technology via email or text

Send customers a Personal Enrollment URL to facilitate self-enrollment

Attend a training and be ready for AEP!
Agents must attend this training in order to gain access to the enrollment platform.

Visit our calendar
and choose the date/time most convenient to you:

Thursdays: 2PM-3PM with Dan Peterson
Thursdays: 3PM-4PM with Jane Feit
Tuesdays: 11AM-12PM with Susan Young
REGISTER

Contact your Territory Manager or Sales Support Specialists if you have any questions. See you there!

GarityAdvantage Agencies
800-234-9488
website | email

 

Load More