Score big! AEP Ends on December 7th
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Enrollment President’s Day 2020
GarityAdvantage Agencies Holiday Hours
Both our Massachusetts and Connecticut
offices will be closed for President’s Day,
Monday, February 17th
Important Notes: All Carrier deadlines for enrollments still apply. Please plan accordingly as any enrollments sent
to the enrollment department after 5:00 PM Friday, 2/14/20 will not be processed until Tuesday, 2/18/20.
Any enrollments taken after 5:00 PM on Friday, 2/14/20
must be sent to the Carriers Directly.
(Carrier Submission Information)
Agent Dashboard and Enrollment Fax lines will be open
to accept your enrollments for processing Tuesday, 2/18/20.
Happy President’s Day
GarityAdvantage Agencies
800-234-9488
Special Office Hours Thurs 12/19 – Fri 12/20
NOTICE:
Special Office Hours Due to our
Holiday Company Event
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Submission Deadlines for AEP 2020
PLAN AHEAD!
Medicare AEP ends on December 7th!
Thank you for all of your hard work this Annual Election Period.
Please follow these reminders to make sure your final selling days go smoothly.
ENROLLMENT DEADLINES
Per CMS, as an agent, you must receive and sign the consumer’s AEP enrollment application No Later than Saturday, Dec. 7, 2019 to fulfill AEP election.
All Enrollments MUST BE *Received at GarityAdvantage or directly to the carriers NO LATER THAN the guidelines below. If submitting directly to carrier, all submissions need to be received by midnight on December 7th.
Please refer to our website for submission methods directly to carrier.
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Carrier Name |
Deadline for Enrollments to be |
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Aetna/Coventry |
Monday, December 9th by 12PM (noon) |
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Anthem |
Saturday, December 7th by 3PM * Any enrollments taken later (Please send a copy to our office for commission tracking) |
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BCBSRI |
Monday, December 9th by 12PM (noon) |
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CarePartners of CT |
Monday, December 9th by 12PM (noon) |
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Envision PDP |
MUST be faxed direct to Envision: |
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Fallon |
Saturday, December 7th by 3PM * Any enrollments taken later MUST be emailed direct to Fallon: MedicareSalesBrokers@fallonhealth.org |
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HPHC Stride HMO |
Monday, December 9th by 12PM (noon) |
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Humana |
Saturday, December 7th by 3PM * Any enrollments taken later MUST be faxed direct to Humana: |
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Silverscript |
MUST be faxed direct to Silverscript: |
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Tufts MA |
Saturday, December 7th by 3PM |
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UnitedHealthcare |
Saturday, December 7th by 3PM |
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Wellcare/ Today’s Options |
Monday, December 9th by 12PM (noon) |
GarityAdvantage Fax: (781) 982-1887
For Other Carrier Enrollment Deadlines, Call Us: 800-234-9488
IMPORTANT REMINDERS:
• This year’s Annual Enrollment Period (AEP) ends Saturday December 7, 2019 and all AEP marketing efforts must cease after that date
• Beneficiaries that enroll after December 7th, must have a Special Election Period (SEP) or an Initial Election Period (aging in)
• We encourage you to check the enrollment status, carrier approval and enrollment effective dates of applications via the Carrier’s agent portals
Questions?
Call us: 800-234-9488
Thank you for a successful AEP!
GarityAdvantage Agency
www.garityadvantage.com
2019 Thanksgiving Hours and Enrollment
Enrollment Processing over Thanksgiving
~ Fax and Website will be open 24/7 ~
Both our Norwell, MA and North Haven, CT Offices will be closed on
Thanksgiving, Thursday, November 28th and Friday, November 29th.
WHAT YOU NEED TO KNOW
Medicare enrollments dated on or before Tuesday, November 26th MUST be sent to us no later than Wednesday, November 27th during business hours (9AM-5PM).
Tuesday enrollments sent after hours
on Wednesday risk being LATE to the carrier.
We will be providing limited staff to process your enrollments on Friday afternoon, November 29th, and Saturday morning, November 30th.
To ensure compliance with CMS enrollment time-frames, you should always submit your enrollments the day they are received. This requirement becomes especially important now because CMS requirements Do Not allow additional days for weekends and holidays.
ENROLLMENT FAX: 781-982-1887
Please use the link below for directions on how to
submit your applications to the carriers directly
between 5:00 PM, Wednesday, November 27th
and all day Thursday, November 28th:
Carrier Submission Information
Answers to other enrollment questions: Enrollment FAQs
GarityAdvantage Agencies
800-234-9488
www.garityadvantage.com
Enrollment Do’s and Don’ts 2020
Follow These Helpful Enrollment Reminders for a Successful AEP
As you know, Medicare Enrollments are subject to strict submission time frames implemented by CMS. To ensure a smooth process every time, please follow this helpful list of Do\’s & Don\’ts when submitting your applications.
Electronic Submissions
DO: Submit your apps though the NEW Enrollment Submission Tool on our Agent Dashboard
DON\’T: Email your enrollments! We no longer accept enrollments via email for security reasons.
DO: Track your submissions via the Agent Dashboard
Fax Submissions
DON\’T: Submit more than one application per upload or fax transmission.
DO: Use the Fax Cover Sheet and mark if the submission is NEW or a CHANGE/CORRECTION. This cuts down on duplicate submissions!
Ensure Accuracy
DON\’T: Forget to submit ALL pages of the enrollment application.
For example; we have noticed many Aetna apps coming in without the first page. Aetna requires this page for the submission to be considered a full enrollment.
Double check your submissions!
DO: Check client zip codes for accuracy.
DON\’T: Forget to complete ALL of the required information on the application.
For example; UHC applications for Medicare Advantage and PDP have an additional agent received date \”signature date\” that must be completed. Double check your submissions!
DO: Double check that you received a confirmation of your enrollment submission. If you enroll by fax, check your fax confirmation pages. If you enroll through the online submission tool, make sure your enrollment shows on the submitted apps page.
DO: Contact us with any questions/issues: 800-234-9488 or brokersupport@garityadvantage.com
Now Accepting Online Enrollments
Big! Exciting! Enrollment News!
Now Accepting Online Enrollments
Over the next several weeks GarityAdvantage is phasing out the process of emailing applications to the Enrollment Team and moving towards the easier method of submitting through our website.
We are doing this for several reasons:
- To increase security in transmitting personal data
- To eliminate files getting blocked due to size, blacklist or sent to spam
- To add a tracking component to submitted applications.
Watch the video tutorial or follow the
10 simple steps below to get started!
Submitting an app can be accomplished in 10 easy steps:
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-
- Log on to our website: GarityAdvantage.com
- Click on Agent Dashboard Button (Big, Yellow Button on left side of screen)
- Choose \”Submit an Enrollment App\”; Your name and email will be pre-filled. Confirm your email on your first application submission
- Pick the carrier by drop down menu
- Choose the product type: Med Advantage, Med Supp, PDP or Other (Life, Dental etc.)
- Select One: New Application or a Correction of a previously submitted application
- Enter Client First and Last Name
- Add a note if you have additional information to send
- Attach your previously scanned PDF file of application
- Hit Submit
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Within a few seconds you will get a confirmation email.
Use the NEW Agent Dashboard to also:
- Track applications submitted online to Garity
- Check the status of you contracting and certifications through Garity
- Access the Commissions Portal
- Get Marketing Ideas and Request Co-Op
- ….And More!