December 7th is fast approaching, and we all know that with the end of AEP comes the inevitable onslaught of last-minute apps. In light of this we wanted to quickly remind you of the rules of engagement surrounding the end of AEP on Medicare Select-a-Plan:
All AEP apps must be submitted successfully by 11:59:59pm (23:59:59) on December 7th in the local time of the plan in which the customer wishes to enroll.
Apps may not be started before that time and submitted afterwards… they must be completed and submitted successfully, without errors, by that time.
We recommend that agents try to their best to submit their final few apps as far ahead of this deadline as possible to account for the time needed to correct any errors that may occur on submission, just in case they arise.
Here are two demonstrative examples:
An agent lives in California, and is writing an app for customer who lives on the east coast and is applying for a plan with a service area in the Eastern time zone.
This app needs to be submitted successfully, without errors, by 11:59:59 pm in Eastern Time on 12/7.
An agent clicks “submit” at 11:59 pm on 12/7 in the local time of the plan, but there is an error upon submission. It takes the agent 2 minutes to correct the error on the app and clicks “submit” again at 12:01am on 12/8. Since the successful submission didn’t occur until 12/8, this app will count as a 12/8 app and will not qualify for AEP.
Please let us know if you have any questions about this.
Thank you so much for using Medicare Select-a-Plan and we wish you a healthy, safe, and successful rest of your AEP selling season.
Connect with more people turning 65 who need Medicare enrollment help.
PlanEnroll’s 2024 Age-In campaign is now live and makes connecting to new clients easy! Gain access to more people turning 65, who need help with Medicare enrollment, by joining the PlanEnroll Agent Network.
Ready to become a PlanEnroll Network Agent? It’s easy — here’s what you need to do:
Now you’re ready to log in to LeadCENTER to create your PlanEnroll Realtime Lead Campaign.
Make sure your health product preference is turned on in your Account Settings in MedicareCENTER.
If you’re already a PlanEnroll Network Agent, next:
Log in to LeadCENTER and create a PlanEnroll Realtime Lead Campaign. Note that PlanEnroll Lead Campaigns won’t show as available until you’ve completed the training.Log in to LeadCENTER and create a PlanEnroll Lead Campaign
Turn on “I’m Available” in MedicareCENTER to get lead alerts right away.
Make sure your health product preference is turned on in your Account Settings in MedicareCENTER.
Get high-quality Age-In leads today! Check out our 2024 Age-In Campaign, complete the training and see the power of the PlanEnroll Agent Network.
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Connect with current and future clients through PlanEnroll!
What is PlanEnroll?
PlanEnroll is a consumer-facing platform that helps people have a positive Medicare and Life insurance experience and feel confident in their choices by offering them access to personalized guidance from agents like you!
When you become a PlanEnroll Network Agent, you can connect with current and future clients through:
Profile Linking: Allows you and each of your clients to keep their data securely updated, saving you both time and effort.
Personal Agent Website: Consumers can quote and enroll online — and you get the credit!
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First, you’ll complete a short series of PlanEnroll trainings by going to Trainings.PlanEnroll.com. Then, you’ll:
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Finally, click the “I’m Available” button to receive real-time calls or data leads
Learn more about becoming a PlanEnroll Network Agent in our helpful
user guide and flyer:
NOTE: Carrier deadlines for enrollments still apply.
Please plan accordingly as any enrollments sent to the enrollment department after 5:00 PM Thursday, December 28th, will not be processed until Tuesday, January 2nd.
To ensure compliance with CMS enrollment time-frames, you should always submit your enrollments the day they are received. This requirement becomes especially important now because CMS requirements Do Not allow additional days for weekends and holidays.
Please use the links below for alternate options to submit applications after 5:00 PM Thursday, December 28th.
For enrollments that are NOT time-sensitive, our Agent Dashboard and Enrollment Fax lines are open 24 hours to accept your enrollments. We will resume processing again on Tuesday, January 2nd.