Agent Sales Tools
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Producer Help Desk (PHD)
If your matter needs immediate attention please contact the Producer Help Desk (PHD):
- 888-381-8581 (1 Application Status, 2 Eligibility Info, 3 General Sales Support, 4 Commissions, 5 Member Services, 0 All Other Inquiries)
- Chat on Jarvis
Members in need of assistance should first contact customer service via the number on the back of their card or respective ancillary vendor.
All phone numbers are found on back page of enrollment guides (vendor sheets).
Members who called Member Services & were not able to have their issues resolve, the agent can use the Member Escalation Form found on Jarvis and submit to Sabrina via firstname.lastname@example.org
Compliance Questions? Email: Compliance_Questions@uhc.com