Humana Certifications

 

Humana Certifications

Humana 2019 Certifications
July 10th – New Agents

July 17th – Recertifications

Humana Certification Portal (Education card in Vantage)

Still need to contract? Request Humana Online Contracting Invitation 

 


TRAINING ANNOUNCEMENTS: 

  1. External Agent Cert and All Agent Recert Job Aids Available
  2. All Major Internet Browsers Now Supported for Agent Training
    Details about each are below.
  3. External Agent Cert and All Agent Recert Job Aids Available

Certification for Plan Year 2019 goes live July 10 at Noon Eastern. Recertification for Plan Year 2019 goes live July 17 at Noon Eastern. Here are job aids to help you and agents navigate cert and recert. All job aids are available to external agents. Feel free to share with all supported agents.

Both Cert & Recert:

    Transferring AHIP Scores (TRN-REF-738a)

    How to Navigate the AHIP Medicare Course – External Agents (TRN-REF-739b)

    How to Navigate the AHIP Medicare Course – Internal Agents (TRN-REF-739a)

    HMU Site Upgrade Video

    How To Complete PDP Vendor Certification & Recertification (TRN-REF-740d)

Certification Only:

    How State Farm Agents Access KMSI Training (TRN-REF-004)

    How to Complete Certification – English (TRN-REF-740a)

    How to Complete Certification – Spanish  (coming soon)

    How to Complete Certification – State Farm (TRN-REF-740b)

    How To Complete PPO Certification (TRN-REF-740c)

    How to Complete PDP Certification – State Farm (TRN-REF-740e)

    How to Complete the PDP Certification (TRN-REF-745)

    How To Complete HMO Certification (TRN-REF-830)

    Strategic Alliance Certification (TRN-REF-804)

Recertification:

    Top 5 Tips for Passing Recertification Video (TRN-REF-741b)

    How to Complete Recertification (TRN-REF-741c)

    How to Complete Recertification for State Farm (TRN-REF-741d)

   External Agent How to Complete Recertification Job-Aid (TRN-REF-741e)

For future reference, these job aids will also be available at go/trainingnewsroom

  1. All Major Internet Browsers Now Supported for Agent Training

Through a combination of design changes and conversion of training content to HTML5, the MarketPoint Retails Sales Learning and Development team is pleased to announce that all major Internet browsers are supported for agent training purposes.  Previously, Google Chrome could not be supported.  Google Chrome is now supported.  Agents may use any of the major Internet browsers (including Safari) to access training materials on Humana MarketPoint University.  The impacted audience for this change is all users of Humana MarketPoint University (HMU).

 

Have a question?  Please send inquiries to: marketpointtraining@humana.com